Contact Information
Contact Information
Last Updated: October 22, 2026
Store Information
Welcome to Toolqira!
We are committed to providing a helpful and reliable shopping experience. If you have questions about our products, orders, shipping, returns, or refunds, please feel free to contact us.
Store Name: Toolqira
Business Operator: De'an County Gaochaxi E-Commerce Co., Ltd. (德安县高茶喜电子商务有限公司)
Customer Service Email: [email protected]
Phone Number: +1 542-332-4163
Business Address:
Room 15006, Science and Technology Innovation Center Building, High-Tech Industrial Park, De'an County, Jiujiang City, Jiangxi Province, China (AQ-204)
Customer Support
Our customer support team can assist you with:
-
Product Information: Questions about product details, specifications, materials, and availability.
-
Order Assistance: Help with order confirmations, order status, and order-related inquiries.
-
Shipping and Delivery: Information about shipping times, tracking details, and delivery updates.
-
Returns and Refunds: Assistance with return requests, exchanges, and refunds.
-
General Inquiries: Feedback, suggestions, and other customer service questions.
Order Inquiries
For questions about an existing order, please include your order number and the email address used at checkout. This will help us identify your order and assist you more efficiently.
If you need to return a product, please contact our customer support team before sending it back. We will provide the appropriate return instructions and authorized return shipping address.
Please note that our business address is not necessarily our return shipping address.
Contact Us
For customer service assistance, please contact us by email:
Phone: +1 542-332-4163
We aim to respond to customer inquiries as promptly as possible.
Thank you for choosing Toolqira!
Toolqira – Thoughtful Living, Made Simple.