Privacy Policy
Privacy Policy
Last Updated: October 22, 2026
At Toolqira, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect information when you visit our website, browse our products, place an order, contact our customer service team, or interact with our online store.
This policy also explains our use of cookies and similar technologies and how we may work with third-party service providers, including Shopify, payment processors, shipping providers, analytics services, and advertising technology providers such as AppLovin Corporation ("AppLovin"), where applicable.
We aim to handle personal information transparently and in accordance with applicable privacy and data protection laws.
1. Business and Contact Information
This Privacy Policy applies to the Toolqira online store and its related website services.
Store Name: Toolqira
Business Operator: De'an County Gaochaxi E-Commerce Co., Ltd. (德安县高茶喜电子商务有限公司)
Customer Service Email: [email protected]
Phone: +1 542-332-4163
Business Address: Room 15006, Science and Technology Innovation Center Building, High-Tech Industrial Park, De'an County, Jiujiang City, Jiangxi Province, China (AQ-204).
For questions about this Privacy Policy or your personal information, please contact us using the information above.
2. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through:
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Our website and online store.
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Product browsing and shopping cart activities.
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Customer accounts, where available.
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Orders, payments, shipping, returns, and refunds.
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Customer service emails and contact forms.
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Newsletter subscriptions and marketing communications.
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Cookies, pixels, scripts, APIs, and similar technologies.
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Analytics, advertising, and other third-party integrations enabled on our website.
Third-party websites and services that we do not control may have separate privacy policies and data handling practices.
3. Personal Information We Collect
The information we collect depends on how you interact with Toolqira, which services you use, and your applicable privacy choices.
3.1 Information You Provide
When you place an order, contact us, subscribe to communications, or submit information through our website, we may collect:
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Your name.
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Email address.
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Telephone number, where provided.
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Billing and shipping addresses.
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Order details and purchase history.
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Customer service correspondence.
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Return, refund, or exchange information.
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Marketing preferences and consent records.
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Other information you voluntarily provide.
Please provide accurate information when placing an order or contacting our customer service team.
3.2 Order and Transaction Information
When you purchase products through our store, we may collect information relating to:
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Products purchased and quantities ordered.
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Order numbers and purchase dates.
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Prices, discounts, and promotional codes.
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Payment status and transaction identifiers.
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Shipping methods and delivery status.
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Returns, refunds, and exchanges.
We use this information to process orders, provide customer support, maintain transaction records, and meet applicable legal obligations.
3.3 Payment Information
Payments are processed through the payment methods and payment service providers available at checkout.
Depending on the payment method, payment-related information may include transaction identifiers, billing details, payment status, and other information necessary to complete or verify a transaction.
Payment providers may independently collect and process information under their own privacy policies.
We do not ask customers to send complete payment card numbers or card security codes through ordinary email communications.
3.4 Device and Technical Information
When you visit our website, certain technical information may be collected automatically, including:
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IP address.
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Browser type and version.
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Operating system and device type.
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Language and regional settings.
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Time zone.
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Referring website.
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Pages visited and links clicked.
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Date and time of access.
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Session and diagnostic information.
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Cookies and online identifiers.
This information may help us maintain website functionality, troubleshoot errors, protect our services, and understand general website usage.
3.5 Website and Shopping Activity
Depending on the technologies enabled and your privacy choices, we may collect information about your interactions with our store, including:
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Product views and searches.
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Pages visited.
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Items added to your cart.
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Checkout activity.
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Purchases and conversion events.
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Interactions with promotions or advertisements.
We use this information to improve our website, understand product interest, measure performance, and support permitted marketing and advertising activities.
3.6 Information From Third Parties
We may receive relevant information from service providers that support our store, including e-commerce platforms, payment processors, shipping carriers, analytics providers, customer support tools, and advertising partners.
For example, a shipping provider may provide delivery status updates, while an advertising provider may provide campaign measurement or conversion information.
The information received depends on the services actually used and the applicable privacy requirements.
4. How We Use Personal Information
We may use personal information for the following purposes:
Order Processing and Fulfillment: To process purchases, confirm orders, arrange payments, prepare shipments, provide tracking information, and manage returns and refunds.
Customer Service: To respond to inquiries, resolve order issues, investigate complaints, and provide assistance.
Website Operation and Improvement: To maintain website functionality, troubleshoot technical issues, improve navigation, and enhance the shopping experience.
Payment Security and Fraud Prevention: To verify transactions, detect suspicious activity, and help protect customers and our business.
Marketing and Advertising: Where permitted by applicable law, to measure advertising effectiveness, evaluate conversions, understand campaign performance, and provide relevant promotional content.
Communications: To send order confirmations, shipping updates, customer service responses, and promotional messages where permitted.
Legal Compliance: To meet applicable legal, tax, accounting, regulatory, and other lawful obligations.
5. Legal Bases for Processing
Where required by applicable data protection laws, we process personal information on an appropriate legal basis, which may include:
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Contractual Necessity: To accept and fulfill orders, arrange delivery, and provide requested customer support.
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Legal Obligations: To comply with applicable legal, tax, accounting, and regulatory requirements.
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Legitimate Interests: To operate our business, maintain website security, prevent fraud, and improve our services, where these interests are not overridden by your rights.
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Consent: To process information for activities that require your consent, including certain non-essential cookies, advertising technologies, and marketing communications.
Where processing is based on consent, you may withdraw your consent at any time through available privacy controls or by contacting us. Withdrawal does not affect processing lawfully conducted before withdrawal.
6. Shopify and Other Service Providers
Our online store may use Shopify and related service providers to display products, manage orders, operate checkout, and support online transactions.
Shopify and other service providers may process customer information, order details, device information, transaction data, and website activity as necessary to provide their services.
Depending on the service and configuration, a provider may process information on our behalf or for its own purposes under its applicable terms and privacy documentation.
For more information, please review:
We aim to keep our privacy disclosures consistent with the applications, integrations, and services actually enabled on our store.
7. Cookies and Similar Tracking Technologies
Our website may use cookies, pixels, scripts, APIs, and similar technologies to operate our store, remember preferences, analyze website usage, and support permitted advertising activities.
7.1 Essential Cookies
Essential cookies support functions necessary for our website to operate, such as shopping cart functionality, checkout, session management, and website security.
7.2 Functional Cookies
Functional cookies may remember certain preferences and improve your shopping experience.
7.3 Analytics Cookies
Where enabled, analytics technologies may help us understand website traffic, visitor interactions, product interest, and technical performance.
7.4 Advertising Cookies and Pixels
Where enabled and permitted, advertising technologies may measure campaign performance, record relevant conversion events, and support interest-based advertising.
These technologies may include AppLovin integrations and other advertising services used by our store.
7.5 Managing Cookie Preferences
Where required by applicable law, we will request consent before activating non-essential cookies or advertising tracking technologies.
You may manage available cookie preferences through our website's cookie settings or other privacy controls. You may also restrict certain cookies through your browser settings, although some website functions may not work as intended.
The specific technologies used on our website may change as services are added, removed, or updated.
8. AppLovin Advertising and Data Processing
Toolqira may use advertising services provided by AppLovin Corporation ("AppLovin") in connection with digital advertising, campaign measurement, conversion attribution, and advertising optimization, where these services are enabled on our website.
AppLovin provides advertising technology that can help businesses measure advertising performance and support the delivery of relevant advertisements.
The information processed depends on the AppLovin integrations enabled on our website, the events configured, and your applicable privacy choices.
8.1 Information AppLovin May Collect or Receive
Depending on the integration and configuration, AppLovin may collect or receive information relating to your interactions with our website, including:
Device and Technical Information
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IP address.
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Browser type and operating system.
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Device and online identifiers.
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Advertising identifiers, where applicable.
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Network and technical information.
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Approximate location information derived from technical data, where available.
Website and Shopping Activity
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Website visits and page views.
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Product views and interactions.
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Shopping cart events.
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Checkout events.
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Purchase and conversion events.
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Advertising interactions.
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Relevant timestamps and campaign identifiers.
Transaction-Related Information
Where supported and lawfully permitted, information may include product identifiers, transaction values, order-related event information, or purchase attribution data.
Customer Identifiers
Depending on the integration, certain identifiers, such as email addresses, telephone numbers, or other customer identifiers, may be transmitted where supported and lawfully permitted.
The exact information processed depends on the technologies enabled and the configuration of our advertising services. Not every category listed above is necessarily collected or shared in every interaction.
We do not intend to send sensitive personal information, full payment card details, or card security codes to AppLovin for advertising purposes.
8.2 How AppLovin May Use Information
Depending on the applicable service and configuration, AppLovin may process information for purposes including:
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Measuring advertising campaign performance.
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Tracking eligible advertising conversions.
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Attributing purchases or other events to advertising interactions.
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Evaluating and optimizing advertising campaigns.
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Supporting interest-based advertising.
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Providing analytics and reporting.
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Improving advertising services, including AI-powered advertising technologies.
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Detecting invalid advertising activity and supporting security.
AppLovin's own processing is also subject to its privacy documentation.
8.3 Sharing Information With AppLovin
Where AppLovin advertising technologies are enabled, information may be collected or shared through supported pixels, cookies, scripts, APIs, server-side event integrations, or similar technologies.
Depending on applicable law and the processing involved, certain advertising-related disclosures may qualify as a sale, sharing, or processing for targeted advertising under relevant privacy laws, even if no direct monetary payment is involved.
Where required, we will provide appropriate notices, consent mechanisms, and opt-out choices.
8.4 AppLovin's Official Privacy Policy
For more information about AppLovin's collection and use of your information visit: https://legal.applovin.com/privacy/
You may also submit certain privacy requests directly to AppLovin through its privacy request portal:
AppLovin Privacy Rights Request Portal
Requests concerning information independently controlled by AppLovin may need to be submitted directly to AppLovin.
9. Advertising Consent and Privacy Choices
We aim to provide clear information about advertising technologies and respect applicable privacy choices.
Where required by law, we will obtain appropriate consent before enabling non-essential advertising tracking technologies.
Depending on your location and the privacy tools available on our website, you may be able to:
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Accept or reject non-essential cookies.
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Change your cookie preferences.
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Withdraw previously provided consent.
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Opt out of certain targeted advertising activities.
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Opt out of certain sales or sharing of personal information.
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Request access to or deletion of eligible personal information.
You may access available options through our Your Privacy Choices page or contact us directly.
Where required by applicable law, we will honor recognized privacy preference signals, including Global Privacy Control (GPC), and communicate applicable choices to relevant service providers where supported and required.
Opting out of personalized advertising does not necessarily mean that you will stop seeing advertisements. You may continue to receive non-personalized advertisements.
10. How We Share Personal Information
We may disclose personal information to third parties when necessary for the purposes described in this policy.
These recipients may include:
E-Commerce Platforms: Shopify and related service providers that support our online store.
Payment Processors: Providers that process transactions, verify payments, and help prevent fraud.
Shipping and Logistics Providers: Carriers that receive necessary delivery details to fulfill orders.
Customer Support Providers: Services that help us respond to inquiries and resolve customer issues.
Analytics Providers: Services that help us understand website usage and performance.
Advertising Partners: AppLovin and other advertising technology providers, where enabled and permitted, to measure advertising effectiveness and support relevant advertising.
Professional Advisers: Legal, accounting, and other advisers where necessary for legitimate business or legal purposes.
Authorities and Legal Recipients: Government agencies, courts, regulators, or other parties when disclosure is required or permitted by applicable law.
We aim to limit disclosures to information reasonably necessary for the relevant purpose and to use appropriate safeguards where required.
11. International Data Transfers
Toolqira is operated by a business based in China and may serve customers in different countries and regions.
Personal information may be processed or transferred across national borders when necessary to provide our services, including through e-commerce platforms, payment processors, shipping providers, and advertising technology partners.
Privacy and data protection laws may differ between the country where information is collected and the country where it is processed.
Where required by applicable law, we will take appropriate steps to ensure that international transfers are lawful and that suitable safeguards are in place.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention periods may depend on:
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The type of information collected.
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The purpose for which it is used.
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Order and customer service requirements.
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Legal and accounting obligations.
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Fraud prevention and security needs.
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Dispute resolution requirements.
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Applicable statutory retention periods.
Certain order and transaction records may need to be retained for tax, accounting, or legal purposes.
Advertising partners, including AppLovin, may apply their own retention practices to information they process under their respective privacy policies.
When personal information is no longer required, we will take reasonable steps to delete, anonymize, or securely dispose of it, subject to applicable legal obligations.
13. Data Security
We take reasonable technical, administrative, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse.
These measures may include access restrictions, secure website connections, appropriate payment processing arrangements, administrative security procedures, and reasonable controls over service provider access.
No electronic transmission or storage system can be guaranteed to be completely secure.
Although we strive to protect personal information, we cannot guarantee absolute security.
If you believe your personal information has been compromised in connection with our services, please contact us.
14. Your Privacy Rights
Depending on your location and applicable laws, you may have rights regarding personal information we hold about you.
These rights may include:
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Access: Request access to personal information we hold about you.
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Correction: Request correction of inaccurate or incomplete information.
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Deletion: Request deletion of eligible personal information.
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Data Portability: Request a copy of certain information in a portable format where required by law.
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Restriction: Request restriction of certain processing activities.
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Objection: Object to certain processing activities, including certain direct marketing.
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Withdrawal of Consent: Withdraw consent where processing is based on consent.
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Advertising Opt-Out: Opt out of certain targeted advertising or data-sharing activities where applicable.
To exercise applicable rights, please contact:
Please describe your request and provide enough information for us to understand and process it.
We may need to verify your identity before fulfilling certain requests. We will respond within the timeframes required by applicable law.
Some information may need to be retained where required for legal compliance, order records, fraud prevention, or dispute resolution.
15. European Economic Area and United Kingdom Privacy Rights
If you are located in the European Economic Area or the United Kingdom, you may have additional rights under applicable data protection laws, including the GDPR or UK GDPR.
Depending on the circumstances, these rights may include access, correction, deletion, restriction of processing, data portability, objection to processing, and withdrawal of consent.
Where required by applicable law, we will obtain consent before enabling non-essential cookies or advertising tracking technologies.
You may also have the right to lodge a complaint with the relevant data protection supervisory authority.
Additional information concerning legal bases for processing, international data transfers, or required representatives will be provided where applicable.
16. United States Privacy Rights
Residents of certain U.S. states may have additional privacy rights under applicable state privacy laws.
Depending on the law and whether it applies to our business, these rights may include:
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Requesting access to personal information.
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Requesting correction of inaccurate information.
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Requesting deletion of personal information.
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Obtaining information about certain categories of data collection and disclosure.
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Opting out of certain sales or sharing of personal information.
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Opting out of certain targeted advertising activities.
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Appealing certain decisions concerning privacy requests, where required by law.
Certain disclosures to advertising technology providers may qualify as a sale, sharing, or processing for targeted advertising under applicable laws, even if no direct monetary payment is involved.
Where required, we will provide appropriate opt-out methods and honor applicable privacy preference signals.
You may exercise applicable rights through our Your Privacy Choices page, where available, or by contacting:
We will not unlawfully discriminate against customers for exercising their applicable privacy rights.
17. Marketing Communications
If you subscribe to our newsletter or otherwise agree to receive promotional communications, we may send you product announcements, promotions, and other marketing information.
You may unsubscribe from promotional emails at any time by using the unsubscribe link provided in the email or by contacting us.
Unsubscribing from promotional communications does not prevent us from sending necessary transactional messages, such as order confirmations, shipping notifications, refund updates, or responses to customer inquiries.
18. Children's Privacy
Our website is intended for a general audience interested in home and lifestyle products. It is not specifically directed toward children.
We do not knowingly collect personal information from children in violation of applicable privacy laws.
We do not knowingly provide children's personal information to AppLovin for advertising purposes or intentionally enable AppLovin advertising technologies in connection with children where prohibited by applicable law or AppLovin's policies.
If we become aware that personal information has been collected from a child in violation of applicable legal requirements, we will take appropriate steps to address the issue.
If you believe a child has provided personal information to us, please contact:
19. Third-Party Websites and Services
Our website may contain links to third-party websites, applications, or services.
These third parties may have their own privacy policies and data handling practices.
We do not control independent third-party websites and are not responsible for their privacy practices, except where applicable law provides otherwise.
We encourage you to review the privacy policies of third-party services before providing personal information to them.
20. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website functionality, products, service providers, advertising integrations, or applicable legal requirements.
The revised policy will be published on this page with an updated "Last Updated" date.
Where required by law, we will provide additional notice or obtain consent before implementing material changes.
We encourage you to review this page periodically to remain informed about our privacy practices.
21. Contact Information
If you have questions about this Privacy Policy, our data handling practices, AppLovin advertising integrations, or your privacy rights, please contact us.
Store Name: Toolqira
Business Operator: De'an County Gaochaxi E-Commerce Co., Ltd. (德安县高茶喜电子商务有限公司)
Customer Service Email: [email protected]
Phone: +1 542-332-4163
Business Address: Room 15006, Science and Technology Innovation Center Building, High-Tech Industrial Park, De'an County, Jiujiang City, Jiangxi Province, China (AQ-204).
For further information about AppLovin's privacy practices, please visit:
You may also submit eligible requests relating to information linked to your email address or phone number through the AppLovin Privacy Rights Request Portal.
Thank you for choosing Toolqira. We are committed to providing transparent information about how personal information is handled and to respecting the privacy choices of our customers.
Toolqira – Thoughtful Living, Made Simple.